Privacy Policy of NeuroLead

Effective Date: [Date you publish / last updated]

1. Introduction

NeuroLead (“we”, “us”, “our”) operates the web application at https://neurolead.ingressit.com (the “Service” or “Application”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to this Privacy Policy.

2. Scope & Definitions

• “You” or “User” means a person or entity using or subscribing to the Service.
• “Personal Data / Personal Information” means any information relating to an identified or identifiable natural person.
• “Licensee Data” means the data, content, or information that you (or your users) input, upload, store, or transmit via the Service.
• “Usage Data” means data about your usage of the Service (e.g. logs, metrics, system events).
• “Third‑Party Service” means integrations, APIs, or external services we might partner with.

3. Information We Collect

a Information You Provide

• Account registration: name, email address, company name, contact information, billing details.
• Profile or settings information.
• Customer / lead / contact data you upload or input into the Application (this is “Licensee Data”).
• Communication: when you contact support, reply to surveys, or otherwise communicate with us.

b Usage & Technical Data

We automatically collect certain information when you use the Service, such as:

• IP address, device type, browser type, operating system, locale, time zone, etc.
• Log data: pages visited, features used, timestamps, error logs, API calls.
• Cookies, beacons, tracking technologies (see Section 5).
• Performance / diagnostic data (e.g. crash reports, system performance).

c Third‑Party & Integrations

If you connect external services (e.g. email, third‑party CRMs, analytics, APIs), we may collect data from those services (with your permission) to facilitate integration and features.

4. Use of Information

We use your information for the following purposes:

• To provide, operate, maintain, and improve the Service.
• To manage your account, billing, license, and subscription status.
• For authentication, security, fraud detection, and protection.
• To enable features (e.g. AI insights, analytics, recommendations) using Licensee Data.
• To communicate with you: send updates, support, notices, promotional information (if you opt in).
• For research, development, testing, and internal analytics.
• To comply with legal obligations, enforce our terms, resolve disputes, and protect rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g. local storage, web beacons) to:

• Recognize your device and preferences
• Maintain sessions
• Enable and measure features
• Conduct analytics and performance monitoring

You can control or disable cookies through your browser settings (but that may limit some functionality of the Service).

6. Disclosure & Sharing of Information

a Within Our Organization / Affiliates

We may share your information with our affiliates, agents, contractors, or service providers who assist us in operating, maintaining, supporting, or improving the Service. These parties are obligated to protect your data and only use it for authorized purposes.

b Third-Party Integrations

If you opt to connect your NeuroLead account with third-party services (e.g. email providers, CRMs, analytics), we may share or retrieve data as necessary to enable those integrations. You control these connections.

c Legal Requests & Protection

We may disclose your information if required by law, regulation, legal process, or governmental request; to respond to claims or legal process; or to protect rights, property, or safety of NeuroLead, its users, or the public.

d Business Transfers

If NeuroLead is acquired, merged, or undergoes a change in control, your information may be transferred to the acquiring entity, subject to applicable laws and this Privacy Policy.

7. Data Retention

We retain personal data and Licensee Data as long as needed to provide the Service, or to comply with legal obligations, resolve disputes, enforce our agreements, and for internal record‑keeping. You may request deletion of your account and associated data; however, we may retain certain information as required by law or to prevent fraud or abuse.

8. Security

We employ reasonable administrative, technical, and physical measures to safeguard your data against unauthorized access, loss, misuse, or alteration. These may include encryption, access controls, network security, and regular audits. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be stored, processed, and transferred across national borders (including to servers or subcontractors located outside your country). We will take steps to ensure that your data is appropriately protected in compliance with applicable laws (e.g. through standard contractual clauses).

10. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights including:

• Accessing, correcting, or updating your personal data
• Deleting your account or data
• Restricting or objecting to certain processing
• Withdrawing consent
• Portability of certain data

If you wish to exercise any of these rights, you may contact us at [email protected] . We may require verification before fulfilling sensitive requests.

11. Children’s Privacy

The Service is not intended for use by children under the age of 16 (or as required by local law). We do not knowingly collect personal information from children below that age.

12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you (e.g. via email or prominent notice on our site). Your continued use after such changes means you accept the revised policy.

13. Contact Us

If you have questions, concerns or requests about this Privacy Policy, you may contact us at: NeuroLead 30 N Gould St Ste R, Sheridan, WY 82801, USA Visit us at our headquarters for in-person consultations. Email: [support or privacy‑specific email] mailto:[email protected]